Customer Experience Fast Track
Certificate
This document certifies that Rocio ARMENTIA has completed the training
"Customer Experience Fast Track - LVMH Latin America and Caribbean" (3 hours)
provided by LVMH
Course summary: This self-learning program (3h) aims to develop digital skills in Customer Experience. It was tailor-made for LVMH and the luxury industry by LVMH Subject Matter Experts. The learner now has a clear understanding of the basics of customer experience and omnichannel and the right tools and methodologies to build a persona and become client insight-driven.