Customer Experience Fast Track

Certificat

Résumé de la formation : This self-learning program (3h) aims to develop digital skills in Customer Experience. It was tailor-made for LVMH and the luxury industry by LVMH Subject Matter Experts. The learner now has a clear understanding of the basics of customer experience and omnichannel and the right tools and methodologies to build a persona and become client insight-driven.

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Référence : 1357078185420312